Step-by-Step Guide

How to Order

Follow these steps to create your bespoke piece of jewellery — from choosing the type to receiving it at your door.

Step 01

Choose Jewellery Type

Start by choosing what you want to create. Petchhub offers multiple jewellery categories, each with unique design options.

  • Ring — A timeless symbol of beauty for every occasion
  • Necklace — Elegant statement that adorns and elevates
  • Bracelet — Refined craftsmanship, beautiful on the wrist
  • Earrings — Add sparkle to every look
  • Pendant — Your signature story piece, worn on a chain
  • Chain Bracelet — Luxurious layers for wrist stacking
  • Brooch — Classic heritage accent for suits and jackets
  • Jewellery Set — Complete matching collection in one order

Tip: Necklaces, earrings and pendants make excellent gifts as they require no sizing.

Step 02

Select Your Metal

The metal you choose determines the look, durability and pricing of your piece.

  • Sterling Silver 925 — Affordable elegance, hypoallergenic
  • White Gold — Bright, modern, and sophisticated
  • Rose Gold — Warm pink tones, romantic and on-trend
  • 18K Gold — Classic gold, durable and timeless
  • Platinum — The strongest option, ideal for engagement rings
Important: Gold Pricing — Gold jewellery prices (18K Gold, Rose Gold, White Gold) are based on the gold market rate at the time of order. Our team will confirm the final price with a quote before you confirm.

Tip: 18K Gold is best for everyday wear — durable and won't discolour skin.

Step 03

Choose Your Design

We offer a variety of styles, from minimalist to intricate patterns. Every piece is designed by our team in Bangkok.

  • Minimalist — Clean lines, stackable, understated
  • Classic — Traditional patterns, timeless
  • Modern — Contemporary fusion, distinctive
  • Intricate — Detailed patterns, full luxury expression

Tip: Minimalist designs are perfect for stacking. Intricate designs look stunning worn solo.

Step 04

Specify Your Size

Accurate sizing ensures comfort. We provide measurement guides for every jewellery type.

  • Rings — We provide circumference-based sizing (5–10+)
  • Necklaces — Choose from 16" to 22" or custom length
  • Bracelets — S, M, L or custom wrist measurement

Tip: For rings, wrap a piece of string around your finger and measure the length in millimetres.

Step 05

Add Engraving

Make your piece truly personal with hand-engraved text — initials, dates, or short messages.

  • No engraving — Smooth, classic finish
  • Initials (1–3 characters) — Elegant personal touch
  • Custom message (up to 20 characters) — Names, dates, or meaningful words

Tip: Popular engravings include wedding dates, partner's initials, or short quotes.

Step 06

Payment & Confirmation

Secure checkout via Stripe. For gold pieces, our team will confirm the final price based on the current market rate before production begins.

  • Credit / Debit card (domestic & international)
  • Bank transfer option available

Tip: You will receive email confirmation once payment is completed.

Step 07

Production & Delivery

Your piece is handcrafted in our Bangkok studio. Production takes 7–14 business days, then we ship via tracked insured courier.

  • Domestic delivery (Thailand): 1–3 business days, ฿350
  • International shipping: 5–10 business days, ฿1,500

Tip: Every piece arrives in a premium Petchhub box with a fabric pouch.